English for Negotiators

Essential business vocabulary for negotiations

Learning and using commonly used key terms and phrases in negotiations. Sound confident and competent. 
 

Polishing small talk

Establish rapport and build relationships through great conversations – know what to say, when to say it. 

 

Understanding the structure and wording of English agendas

Be better prepared, organized, and respect the standard protocols and procedures of negotiations in English. Be professional. 

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Questioning strategies for effective communication

 Get the information you really need, ask to clarify and avoid misunderstandings, and craft your questions to guide negotiations in your favour. “For everyone who asks receives.”

 

Active listening techniques

Master the art of active listening to better understand, improve communication, build rapport and trust and “listen” between the lines. Two ears, one mouth! (Epictetus) 

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Adapting language for negotiation challenges

Understand how to “pitch” your language and communication style to handle challenging situations and resolve conflicts. Speak the same language. 

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Concluding negotiations and providing feedback 

Learn to summarize and close a negotiation clearly and concisely. Practice techniques for providing constructive feedback. 
 

Cultural Approaches to Negotiations

“When in Rome, do as the Romans” as the saying goes. Understanding cultures, bridges gaps, reduces misunderstandings, and enhances collaboration. Win friends through knowledge. Create enemies through ignorance.